Waynes Services FAQs

General Appliance Repair

How did Waynes Appliance Services Get Started?
My grandfather started Wayne's Appliance Service with a passion for fixing things and helping people, which was passed down through the generations. Over the years, I gained experience working with my grandfather and father, gaining a reputation for reliable service.
What are the most common appliances you repair?
We frequently repair refrigerators, washing machines, dryers, dishwashers, ovens, and microwaves. We also frequently install and repair electric and gas fireplaces.
How do you diagnose an appliance problem?
We use a combination of experience, diagnostic tools, and manufacturer guidelines to accurately diagnose appliance issues.
What tools do you always carry with you?
Our technicians carry a comprehensive set of tools, including multimeters, screwdrivers, pliers, wrenches, and specialized diagnostic tools.
How do you handle difficult customers?
By remaining professional, listening to their concerns, and providing clear, honest communication about the repair process.
What is the most challenging appliance repair you've ever done?
One of the most challenging repairs was fixing a built-in refrigerator's compressor due to its complexity and the tight space.
How do you stay updated with new appliance technologies?
We stay updated through continuous learning, attending workshops, and manufacturer training sessions.

Specific Appliance Issues

My refrigerator isn't cooling properly. What could be the issue with my?
It could be a problem with the condenser coils, thermostat, or compressor. We would need to inspect it to diagnose accurately. Call now to set up a time to set up for routine maintenance or start a maintenance routine252-349-5878
Why is my washing machine making a loud noise during the spin cycle?
This could be due to a worn-out bearing, loose drum, or an unbalanced load. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
My dishwasher isn't draining. What should I check first?
Check the drain hose for blockages, the filter for clogs, and ensure the drain pump is functioning. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
What causes a dryer to take too long to dry clothes?
Common causes include a clogged lint filter, blocked vent, or a faulty heating element. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
How do you fix a stove that won't heat up?
We would check the heating elements, thermostat, and electrical connections to identify the issue. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
Why is my microwave not turning on?
It could be a blown fuse, faulty door switch, or a problem with the control board. Call now to set up a time 252-349-5878
What should I do if my oven is not maintaining the correct temperature?
This could be due to a faulty defrost timer, heater, or thermostat. Ensuring proper door seals is also important. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
My freezer is building up ice. How can I fix this?
Check the drain hose for blockages, the filter for clogs, and ensure the drain pump is functioning. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
What causes a washing machine to leak water?
Possible causes include a damaged door seal, faulty water inlet valve, or a clogged drain pump. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
How do you repair a dishwasher that won't start?
We would check the door latch, control panel, and ensure there is power supply to the unit. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878

Technical Appliance Questions

How do you test a refrigerator compressor?
Using a multimeter to check for continuity and ensuring the compressor is receiving the correct voltage. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
What are the signs of a faulty washing machine motor?
Unusual noises, the drum not spinning, or the machine not starting. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
How do you replace a dishwasher pump?
Disconnect the power, remove the bottom panel, disconnect the old pump, and install the new one. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
What causes a dryer to overheat?
Using a multimeter to check for continuity and ensuring the compressor is receiving the correct voltage. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
What are the signs of a faulty washing machine motor?
A clogged vent, faulty thermostat, or a malfunctioning heating element. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
How do you troubleshoot a gas stove ignition problem?
Check the igniter, gas supply, and ensure the burner holes are not clogged. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
What are common issues with front-load washing machines?
Mold buildup, door seal leaks, and drum bearing wear. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
How do you fix a refrigerator that is leaking water?
Check the drain pan, water inlet valve, and ensure the defrost drain is not clogged. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
What tools do you use to diagnose electrical problems in appliances?
Multimeter, continuity tester, and sometimes an oscilloscope for more complex issues. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
How do you replace a heating element in an oven?
Disconnect the power, remove the screws holding the element, disconnect the wires, and install the new element. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878
What are the steps to fix a dishwasher that is not cleaning dishes properly?
Clean the filter, check the spray arms, ensure proper water temperature, and inspect the detergent dispenser. Call now to set up a time for us to diagnose and or repair your appliance 252-349-5878

Appliance Maintenance & Prevention

What regular maintenance should be done on a refrigerator?
Cleaning the condenser coils, checking door seals, and ensuring proper airflow. Call now to set up a time for us to set up routine maintenance or start a maintenance routine 252-349-5878
How often should a dryer vent be cleaned?
At least once a year to prevent fire hazards and maintain efficiency. Call now to set up a time for us to set up routine maintenance or start a maintenance routine 252-349-5878
What can homeowners do to extend the life of their appliances?
Regular maintenance, using appliances according to manufacturer guidelines, and addressing issues promptly. Call now to set up a time for us to set up routine maintenance or start a maintenance routine 252-349-5878
How do you prevent mold in front-load washing machines?
Leave the door open after use, clean the door seal regularly, and use a washer cleaner periodically. Call now to set up a time for us to set up routine maintenance or start a maintenance routine 252-349-5878
What are the signs that an appliance needs to be replaced rather than repaired?
A clogged vent, faulty thermostat, or a malfunctioning heating element. Call now to set up a time for us to set up routine maintenance or start a maintenance routine 252-349-5878
How do you maintain a dishwasher to prevent future problems?
Regularly clean the filter, check for blockages, and use a dishwasher cleaner. Call now to set up a time for us to set up routine maintenance or start a maintenance routine 252-349-5878
What are the benefits of using high-quality replacement parts?
Longer-lasting repairs, better performance, and maintaining the appliance's efficiency. Call now to set up a time for us to set up routine maintenance or start a maintenance routine 252-349-5878
How do you clean and maintain a stove top?
Regularly clean spills, check burner holes, and ensure all components are functioning properly. Call now to set up a time for us to set up routine maintenance or start a maintenance routine 252-349-5878
What should be done to maintain a freezer?
Defrost regularly, clean the interior, and check door seals for proper closure. Call now to set up a time for us to set up routine maintenance or start a maintenance routine 252-349-5878
How do you prevent common appliance problems?
Regular maintenance, addressing minor issues promptly, and using appliances as intended. Call now to set up a time for us to set up routine maintenance or start a maintenance routine 252-349-5878